M
Soft System employees take pride in offering some of the best 24
hour a day, customer-oriented support in the industry. Everyday
hundreds of businesses trust M Soft System with their web presence,
reinforcing the M Soft System tradition of industry-leading customer
service, top-notch network reliability, unsurpassed prices, and
innovative services.
M Soft System provides low-cost feature-rich web
hosting. The M Soft System business model emphasizes service to
small and medium sized businesses, allowing them to do e-commerce
and focus on their core competencies while M Soft System handles
their Internet site.
Why M Soft System?
M Soft Systems's excellent prices are not the
only reasons why our customers rave about our services! Our customers
appreciate:
- Industry-leading Customer Care program
- Rock-solid network - 100% uptime guaranteed
- 100% customer satisfaction guaranteed
- Unmatched reliability
- Lightning-fast network connectivity
- Custom hosting environment
- Innovative support technology
Rock Solid Network 100% Uptime Guaranteed
We've taken great strides to provide reliable access
to you. Our bandwidth saturation average (a measure of how crowded
our systems are) is less than 30%. We have redundant DS-3 (capable
of 45Mbps each) lines with diverse routes to the Internet Backbone,
ensuring our servers always have an active connection to the Internet.
BGP Peering allows us to automatically re-route traffic away from
"Internet Traffic Jams." This means when one part of the
Internet slows down your site will not be caught in the bottleneck.
All of our servers are fast Dual Pentium III based technology with
512+ MB of RAM. We keep our servers at less than 50% capacity so
even when traffic peaks, our servers won't overload.
Lightning-Fast Network Connectivity
M Soft System has chosen five of the best backbone
providers to relay all traffic. This means that all our clients
have a 100% uptime guarantee. The network is designed around redundancy
and efficiency. BGP4, five DS3 lines and one OC3 connection to diverse
backbones and a fully 100 Mbps Cisco Switched network make the M
Soft System network top-notch.
Custom Hosting Environment
We strongly believe that the environment where
the servers are located is as important to our client’s websites
as the services our clients are receiving. The M Soft System Data
Center is geographically located near an Internet Exchange Point
to minimize traffic hops and optimize performance. Our Data Center
features a Power Management System which includes 2.5 megawatts
premise power, a customer dedicated power backed up by an Uninterruptible
Power Supply (UPS), a 235,000 watt diesel generator, customer dedicated
circuit breaker protection and scalable customer power. We also
have fire zones above the ceiling and below the floor, specialized
heat/smoke sensors and automatic fire department notification. Our
Mainframe Style Construction includes HVAC, separate cooling zones,
and seismically braced racks. Our server hosting facility also uses
scalable areas; cabinets, full open racks, shared open racks, and
are secured by motion sensors, key-card access, video camera surveillance,
a security breach alarm, and 24/7 police monitoring. Our Network
Operations Center is a high security facility, and no customer is
permitted to enter this area. Certified technicians are monitoring
the equipment 24 hours a day |